Solutions Map

 

  Evaluation Implementation Operations & Continuous Improvement
Management Activities Strategy Definition Program / Project Management Organizational Change Management Quality Management Operations Management
Business Processes Business Solutions Design Blueprinting Configuration Testing Business Process Improvement
Technical Management Feasibility Development Infrastructure Provision Infrastructure Planning & Building Operations Concept Definition Operations Monitoring Technical Resource Management Upgrade / Archiving
Development Activities Custom Development Systems Integration Data Migration Maintenance
Knowledge Transfer Demand Analysis Concept Definition Education Documentation Continuous Knowledge Transfer
Lifecycle Support Solution Feedback Proactive Support On – Demand Support Solution Feedback Proactive Support On – Demand Support

 

 

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